IT & T

Who we are

The Information Technology & Telecommunications (IT&T) of Athens International Airport is the infrastructure owner, operator and integrator, providing reliable, state-of-the-art, cost-effective and innovative services to its customers. Being a licensed Provider, IT&T offers services to the airport community (airlines, handlers, passengers, concessionaires, authorities etc.), as well as consulting and integrated services to customers in the Greek and international aviation and ICT industry.

Facts & Figures

The AIA IT & Telecommunications Business Unit has successfully managed the timely implementation and operation of the airport’s state-of-the-art IT&T solutions: from master planning and design, to full commissioning and deployment.

The IT&T Mission Critical Environment consists of:

  • Airport Services Operations Centre (ASOC) & Back-up ASOC
  • IT&T Operation Centre (ISOC) 24x7x365
  • Gates and Check-in Counters
  • Call Centre 24x7x365
  • Data Centres
  • Universal Flight Information System (UFIS) and Interfaces
  • Staff Pages (Infopages, VB Staff Pages, Content Provision)
  • Flight Information Display System (FIDS)
  • Common Use Terminal Equipment (CUTE)
  • Passengers with Reduced Mobility System (PRM)
  • Resource Management System (RMS)

Having uninterrupted operational availability of AIA’s systems, IT&T supports users’ daily operations and adds value to their services through:

  • A Unified Billing System
  • More than 180 Applications
  • More than 1,600 TETRA devices
  • Hundreds of Data Network Switches
  • More than 35 Telephone Digital Exchanges
  • 7 Physical Data Networks
  • More than 1,000 Km of Fiber & Copper Lines
  • Wi-Fi, TETRA and Mobile Coverage throughout the Airport Facility

The IT&T Customer base consists of:

  • Airport Community Members
    • More than 450 B2B customers
    • More than 15,000 single users
  • Passengers/Consumers
    • More than 1.5 million visitors / annually to the corporate Internet website
    • More than 1,200 visitors / daily to the WiZ portal
    • More than 12.0 million CUTE/CUSS/FIDS users/annually
  • External Customers
    • Hundreds of international and Greek companies

WHY DO BUSINESS WITH US

IT&T is AIA’s central wired and wireless infrastructure owner and provider supporting the airport community and company with reliable, state-of-the-art, cost-effective and innovative services.

Its highly specialised know-how in new generation airports and innovative IT&T technologies, includes a stellar portfolio of value-added business-to-business (B2B) and business-to-consumer (B2C) services and tailor-made solutions.

IT&T customers enjoy “one stop” service arrangements thus simplifying their operations’ requirements at the airport.

At the forefront of IT&T industry innovation, AIA’s IT&T is expanding internationally; providing specialised consulting and integration services to the aviation and IT&T industries worldwide.

Among AIA’s IT&T main competitive advantages are its strong global business and technology partner network, as well as its ability to deliver personal, professional, prompt service—all of which reflect the airport’s customer-centric philosophy.

In the above concept, IT&T aims to be recognised as the complete, trusted solution for all partner customers’ IT&T needs, focusing on exploring new business partnerships and opportunities.

Contact IT&T
CONTACT

IT&T Services.
Mr. George Menounos
Tel: (+30) 210 3536757
Fax: (+30) 210 3537782
Email: george.menounos@aia.gr

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