In the context of the protective measures in place to safeguard the passengers’, the airport community employees’ and the wider public’s health and safety, Athens International Airport is adhering to the Authorities’ instructions, and to official guidelines.
We are constantly working closely with the National Public Health Organization (EODY), whilst all instructed measures are diligently implemented.
Specific instructions have been issued by EODY for passengers and airport employees across Greece to respond to the COVID-19 crisis. These can be found at the EODY site: https://eody.gov.gr/en/covid-19/.
More specifically, at Athens International Airport, as in all Greek airports, a cluster of measures including, among other, flight monitoring procedures, as well as the dissemination of information for the maximum possible awareness.
Airport employees are constantly updated on the most recent developments regarding COVID-19 and the Authorities instructions for the avoidance of the widespread of COVID-19.
• Specific measures currently in place:
In accordance with the guidelines of the national health authorities, the meticulous observance of rules for hand washing / sanitizing and for respiratory hygiene, the use of face masks, physical distance keeping, very good cleaning and sanitizing of spaces and surfaces, especially of those frequently hand touched, are the basis for the protection of passengers and employees at Athens International Airport. Passengers travelling on domestic or international flights #athensairport, should bear in mind the following:
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Τhe use of face masks is recommended in all indoor airport areas. Please note that, as per the Hellenic National Public Health Organization, face mask filtering respirators with one-way valves should not be used. Passengers using masks should also be aware that they may be asked to temporarily remove their mask during security and identity check processes.
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The use of face masks is recommended during boarding, and during the flight in order to achieve a higher level of protection. In that case, it is recommended to change the face mask every 4 hours or in the case of the face mask being wet or soiled. Make sure you have enough quantity for your entire trip.
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Airport employees are equipped with all personal protection items (masks, gloves, sanitizing liquids), which they are using at all times during their work.
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Hand sanitizer dispensers are available in over 300 spots at the airport, including bathrooms and restrooms, for use by the passengers during the departure and arrival processes.
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Polycarbonic panels are used for additional protection during the provision of services conducted in direct contact with employees (ticket desks, information counters, etc.).
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Keeping distances is mainly a behavioural measure for passengers and airport staff, and a distance of 1 meter is recommended to be kept during all phases of the travelling processes on ground when feasible.
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Facilities, machinery, equipment and frequently touched surfaces in the airport areas, are cleaned and sanitized regularly with special materials.
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Airport, airlines and ground handlers’ staff are providing information to passengers with regards to hygiene measures and to the relevant procedures applied in the airport, as well as on board.
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Information and guidelines regarding hygiene measures are communicated through a constant flow of public announcements (PAs are regularly made through the airports public announcement system), as well as through visual content on the airport screens and relevant signage in all areas.
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Passengers are encouraged to select e-services options prior to their departure to the airport (web check-in) as well as within the airport areas (web check-in, self check-in, baggage tag printing, drop off baggage, e-parking).
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Seating in all waiting areas has been re-arranged, in order to allow for minimum distances to be kept. It is recommended that one seat be left vacant next to each seated passenger. Families or couples travelling together do not have to keep this distance.
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The air-conditioning system in the airport facilities provides fresh, renewed, and top-down non-recycled air, in order to limit the horizontal air circulation. Furthermore, the air is filtered for dust, viruses and bacteria or fungi, through special filters.
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For the protection of Passengers with Reduced Mobility, all the above measures are meticulously applied, while, in addition, rules for priority boarding, avoiding lengthy stay in closed areas including the airport’s PRM facility, are implemented. PRM wheelchairs and Ambulifts are cleaned and disinfected regularly, before and after their use, in order to secure the maximum possible protection of passengers against Covid-19.
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You must comply with the health protection measures in force at the airport – these measures are constantly communicated through visual material and repeated audio announcements.
The above measures are subject to the continuous evaluation as to their effectiveness and will be modified as deemed necessary and instructed by the competent State Authorities.