Have your travel documents ready, book parking or transportation, check in online, and stay updated on gate information for a smooth airport experience.
If you lost your luggage, or if you notice that it is damaged upon collection from the belt, if you collected the wrong one or you forgot something on board, please contact our Lost & Found office
Do you need assistance?
Make sure that you notify the Air Carrier/Agent/Tour Operator of the need for and type of assistance at least 48 hours before the published departure or arrival time of flight. You can find detailed information about the provision of on-ground assistance services in the respective section.