(Issue Date: November 2021)
The Information Technology & Telecommunications Business Unit (IT&T BU) of Athens International Airport S.A. (AIA) is the corporate infrastructure & technology “owner” aiming to provide innovative though reliable, and cost-effective services to all aerodrome internal and external stakeholders, i.e., airport users, customer airlines, state authorities and the visiting public.
Through the current IT&T services policy, AIA and its IT&T Business Unit (BU) commit not only to meet all regulatory requirements but to exceed all strict industry standards and early adopt best practices. ISO standards and requirements (ISO9001 and ISO20000) as well as corporate principles are they key enablers to this end.
Our primary mission is to be recognised as a full-scale, trustworthy and innovative provider of systems and digital solutions, our offering ranging from their design to their effective operation, to the benefit of the entire airport community.
This Policy is subject to continuous monitoring and updating under corporate procedures.
Director, IT&T Business Unit